Stakeholder Survey 2010
Our last stakeholder survey was conducted in March / April 2010.
The headlines are below, and you can download the full report at
the bottom of the page.
Survey Methodology
This survey was part of a regular programme to gather feedback
from our stakeholders (both business and public sector) and was
carried out previously in late 2008.
The survey was made up of over 400 interviews and was managed by
an independent market research agency. The content and methodology
of the 2010 survey was kept as consistent as possible with the 2008
one to ensure accurate trend data.
All feedback was anonymous from randomised samples, although we
were able to know which stakeholder group the feedback came from.
Obviously we did not know the names of the individual stakeholders
who took part but many thanks if you did give your time and
valuable feedback.
Key Headlines
1) Economic Climate
All stakeholders are much more optimistic about the economic
prospects for the future now than in 2008. However this optimism is
considerably more marked amongst business stakeholders than public
sector stakeholders.
(71% of stakeholders think the economic situation will improve
or stay stable over the next 12 months, as opposed to 42% in
2008.)
2) Satisfaction with RDA Relationship
The strong metrics on satisfaction with relationships reported
in 2008 have improved further with 82% of stakeholders now very
satisfied or satisfied with their RDA relationship (76% in
2008).
3) Satisfaction with Performance and Advocacy
Two-thirds of stakeholders are now satisfied with the RDA’s
performance as opposed to around half in 2008. It has improved most
for Local Authorities, Government & Political, and Strategic
Businesses and is stable at 2008 levels for Strategic National
Bodies and Small and Medium–Sized Businesses.
(66% of stakeholders are very or fairly satisfied with RDA
performance, 52% in 2008)
More than half of our stakeholders would now speak highly of the
RDA.
(53% would speak highly as opposed to 42% in 2008)
4) The Future
For the first time the 2010 survey asked for feedback on the
future development of the regional economy. The findings were that
there was strong agreement with the statements:
- there are economic development issues that are better addressed
between national and local level
(71% of businesses agreed strongly/slightly, 70% for all other
stakeholders)
- there are benefits of scale and integration to be secured
through working at a regional level
(75% of businesses agreed strongly/slightly, 76% for all other
stakeholders)
- it is important that the South West can present a coherent and
unified voice to Government (and the EU) on economic issues
(87% of businesses agreed strongly/slightly, 77% of all other
stakeholders).
For the statement 'RDAs have matured into effective regional
bodies', 54% of all other stakeholders & 50% of businesses
agreed strongly/slightly with this.
Thanks once again to all our stakeholders for their support on
this project.
Documents to download
Download the full Stakeholder
Survey 2010 report.
You can also download stakeholder
quotes, this is a document which brings together a series
of stakeholder quotes from open-ended questions in the 2010 survey
that reflect the overall pattern of responses.